In this Privacy & Cookie Policy, any reference to Storm Interior Design, Storm Interiors London means Storm Interior Design Limited T/A Storm Interiors London.

Your acknowledgement of this Privacy & Cookie Policy

At Storm Interior Design, we are committed to maintaining the trust and confidence of our visitors to our website and aim to maintain consistently high levels of best practices in processing personal and/or sensitive personal data. In particular, we want you to know that Storm Interior Design is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes.

This Privacy & Cookie Policy provides detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. If you are reading this Privacy & Cookie Policy online, please print or save a copy for your records. Either way, please read it carefully.

By accessing, purchasing, using or registering on for any of our products or downloadable information, you acknowledge that you have read this Privacy & Cookie Policy.

How Storm Interior Design uses the information you provide us

We collect personal information as part of the registration process for purchases, discount vouchers, newsletters, sales, and events. We use that information to contact you if we need to obtain or provide additional information, to check our records are right and to check every now and then that you’re happy and satisfied. We also add your details to our newsletter list so that we can send you regular newsletters to let you know what’s happening at Storm Interior Design. You can unsubscribe from our newsletter list at any time (see the next paragraph below).

We don’t rent or trade email lists with other organisations and businesses.

We use a third-party providers, MailChimp and Sendinblue, to store the names and email addresses we obtain from the various registration processes and to deliver our newsletter and response emails to the various registration requests we receive via our website. We gather statistics around email opening and clicks using industry-standard technologies to help us monitor and improve our newsletter and email broadcasts.

For more information, please see MailChimp’s privacy notice along with Sendinblue privacy policy. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer,

Examples of how we may personalise information include sending you a personalised invitation to one of our sales events or special offers being promoted within our online store.

Any new information you provide us may be used to update an existing record we hold for you. If you provide a work email address, we will not be responsible for third parties having access to any communications we send.

We share information with other organisations used within the eCommerce industry to deliver our products to you, or provide all or part of the service requested by you. These will be couriers or shipping companies. In these instances, while the information you provide will be disclosed to them, it will only be used for the administration of the service provided (for example, your name and address and preferred delivery time), and to maintain management information for business analysis.

We ask for the best contact telephone number and email address to enable us to contact you in relation to an enquiry you have made, to contact you about relevant purchases, to contact you if there is a problem with your purchase, or there is another genuine reason for doing so.

We do not hold any credit card or payment details on our servers. Payments for our products are processed through a third-party cart provider, STRIPE. They use data-encrypted secure servers, and their privacy policy can be seen at

When you enter a contest or other promotional feature run by Storm Interior Design, we may ask for your name, address, phone number and email address so we can administer the contest and notify winners.

Occasionally, we may also use the information we collect to notify you by post, phone, mobile phone, email and SMS about an upcoming event or special offer we think you’ll find valuable.

We may use sensitive personal data collected in respect of your purchases to market a special offer or event to you.

Generally, by providing the requested data, you consent to Storm Interior Design using that data for administrative purposes and for informing you of offers and events by letter, SMS, phone and/or email. We may also use the information we collect to notify you occasionally about important functionality changes to the website.

Each time you receive electronic marketing information or a message, you have the option to decline to receive further marketing information from us. This is known as an ‘opt-out’.

You are entitled to view, amend, or delete the personal information that we hold. If you wish to exercise the opt-out, use the opt-out facility at the bottom of the email (if applicable) Alternatively, you can email your request to our data protection officer at

If you have more than one address or email address, please notify us of any changes to your preferences for each address or email address you have registered with us.

As required by the Data Protection Act 1998 (and, latterly, the provisions of the GDPR), we follow strict security procedures in the storage and disclosure of the information you have given to us. We do not rent or sell any information to third parties, and all information gathered is used solely by Storm Interior Design in its marketing of events and offers.

If you contact us electronically, we may collect your electronic identifier, e.g. Internet protocol (IP) address or phone number supplied by your service provider. This is to identify any repeat website visits, fraudulent behaviour or mystery shoppers using our websites.

Your Consent

Before you provide any data to us, we will endeavour to make it clear why we need it. When this is required, we will obtain your consent first. Otherwise, by providing us with information, either orally or written, or by using our website, you consent to the collection, use and processing of this information by Storm Interior Design to provide and send you information about our offers and events.

Subsequent to your purchase of a product or service, we may enter into an arrangement for that service to be provided by a new third party. If this happens, the terms and conditions of your contract with us will provide that you consent to the transfer and processing of personal and/or sensitive personal data to the new provider, subject to the requirement of the Data Protection Act 1998 and associated regulations (and latterly the GDPR).

If Storm Interior Design or any part of the Storm Interior Design business is restructured, sold to or integrated with another business, we may transfer customer information (including your personal information) to other Storm Interior Design group companies or the new owners, as the case may be.

If you comment on our blog pages or leave a product review, you agree for us to put you on the website and to display the notes you write in the comments section. We will not publish any direct contact details except where you specifically state them within the comment itself, and the comment is subsequently approved for display.


From our special offers and event promotions to sound and video shown on our website, the main aim of this site is to be informative, interesting and helpful. We are keen to find out what you like and dislike, and for this purpose, your feedback plays a key role in helping us improve our site. We use a number of techniques to follow your use of the site and provide you with a customised experience. The main and best-known technique is using what are known as ‘cookies’.

What are cookies?

Cookies are small data files that a website will put on your device, which in turn send information back to the website. They cannot affect your device, but they do collect information that can be used to enhance the site. For example, a cookie can remember the items that you have placed in a shopping basket, or it can ensure you get the offer you requested. These are known as ‘session’ cookies, which expire as soon as you leave the site.

Other cookies can tell us if you come back. These are ‘persistent cookies’, which often expire after a period of time. They will remain on your device until you delete them. We use them to help customise the site – to do things such as display relevant information based on your visit.

Some cookies enable sites to work, while others help us learn about what people are browsing for.

How we use cookies

We use cookies to ensure you get the most from your visit. They improve your experience of the site because certain features work best with cookies. Feedback and information from the cookies can also help make the site better. By visiting this site, you agree to our use of cookies and other technologies.

Please be assured that the cookies we use do not store any personal details. Here are the main types of cookies and what they do:

1) Strictly necessary

In brief: These cookies enable you to get the information or service you’ve asked for. They’re essential – without them, some services may not work.

For example, these cookies enable you to use shopping baskets, which remember your choices and enable you to buy.

2) Performance cookies

In brief: These cookies collect information about the pages you visit, where you go most often and whether you see error messages. The information is only used to ensure a website works well.

For example, We gather information to diagnose problems and issues. We then use it to make improvements such as improving the page loading speed of our site and fix errors that might have directed you to the wrong page of our site or a page that no longer exists.

3) Functional cookies

In brief: These cookies remember choices you’ve made to personalise the site. They may remember where you are so you can get tailored information, or remember changes you have made to help you browse, such as increasing the text size.

For example: If you ask for products based on your location, we sometimes store a cookie so that next time you visit you won’t have to tell us again.

Google Analytics

When someone visits, we use a third-party service, Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses ‘cookies’, which are text files placed on your device, to help the website analyse how users use the website. For example, we do this to find out things such as the number of visitors to the various parts of the site.

The information generated by the cookie about your use of (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of, compiling reports on website activity for website operators and provide other services relating to website activity and internet usage. We do not make and do not allow Google to make any attempt to find out the identities of those visiting our website.

Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this, you may not be able to use the full functionality of

By using, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You may universally opt out of all Google Analytics tracking used by all websites by visiting 

Links to other sites

We often link off to other sites to help provide you with extra information or services. As an example, to make it easy for you to share information with your family and friends, we provide links to Facebook and other popular social media or bookmarking sites.

But remember, these sites may use cookies that we do not control. So be sure to check how they use your information.

How you can control cookies

If cookies are disabled on your device, you will still be able to use most of this site. However, it may limit what you can do.

How you manage your cookies depends on your browser. You will need to go to the ‘Help’ section of the browser to see how to allow or restrict cookies. Typical browsers include Internet Explorer, Chrome, Firefox and Safari (used on Macs).

To find out which browser you use:

  • PC: open your browser, go to the Help menu, and then click on the ‘About ‘option.
  • Apple Mac: open your browser, go to the Apple menu, and then click on the ‘About’ option.
  • Mobile device: check your settings.

Subject access requests

You have a statutory right of access to accessible personal and/or sensitive personal data that we hold about you. In order to exercise this right, your application must be in writing for security reasons. Please write to the Data Protection Manager at Storm Interior Design Ltd, Knights PLC, 400 Dashwood Lang Road, Weybridge, Surrey KT15 2HJ, UK.

Changes to our privacy policy

If we decide to change our privacy policy, we will update all relevant documentation and post any changes on our websites so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.